Medical Call Center Representative Job at American Health Connection Inc, Remote

UUhlVmFTdjNVT3hIK3AwRi9IclZoQWtRaEE9PQ==
  • American Health Connection Inc
  • Remote

Job Description

Medical Call Center Representative Location Remote :

Patient Services Representative

Thank you for your interest in the Work From Home Patient Services Representative position at American Health Connection. AHC is a virtual healthcare call center with a remote team supporting a medical health system client to provide high volume patient scheduling and front office duties.

This is a regular, full-time position with virtual training and employee benefits, and is 100% remote. No contracts! No Camera! For more information, visit our website at Come join our team!

Patient Services Representatives communicate with patients via phone, accurately and timely schedule appointments based on provided protocols, pre-register patients and verify insurance. This is a virtual call center position, so you know when you disconnect the call, you are done with that task and on to the next one. All telephonic call center, no on-camera.

  • Must have a minimum of one year of high-volume medical scheduling experience in a call center environment. Representatives can expect to handle 75+ calls back-to-back per shift. Medical front office experience strongly preferred. Telephonic call center, no on-camera.
  • Electronic medical record system (EMR/EHR) experience.
  • Proficient and self-sufficient on a desktop computer and have a sense of urgency in assisting patients.
  • Candidates must have exceptional communication skills, including written (legible, concise, and with appropriate spelling) and verbal, including proper phone etiquette.
  • The Patient Services Representatives must have private, noise-free, HIPAA-compliant space at home.
  • High school diploma or equivalent.
  • Proficient knowledge of Microsoft Office Suite is required.
  • Bilingual skills is preferred but not required.

FULL-TIME DAY SHIFTS AVAILABLE: Monday - Friday and must be available for rotating weekends. Hourly Rate Starts At $17.00 with a 90-day ReviewWe offer medical, dental, vision, life insurance, 401(k) Plan with Company match, and much more!

COMPUTER REQUIREMENTS - Must agree to meet these requirements after signing our offer letter and before start date. Do not purchase equipment until a job offer is extended and accepted. **Computer Requirements : Must be a desktop computer to meet HIPAA compliance. **Must be on a static location or address; devices such as laptops and chrome books are not acceptable due to security concerns**Computer Type: Mini, Full Tower, All-in-OneOperating System: Windows 11 ; Mac OSX Monterey or newerProcessor (CPU): Intel i5 / Ryzen 5 / M1 or better (4-8 Cores)Memory (RAM): 8GB or higher **Monitor Requirements: 22-inches or bigger; Dual Monitor is highly recommendedInput Device: A proper non-mechanical USB keyboard and mouse are required **Internet Requirements: No Wifi - Cable or Satllite connection only.Internet Provider Type: Cable Internet or Starlink Satellite connection. **Computer Internet Connection Requirements: Wired Ethernet connectionInternet Speed: 60mpbs for Download and 15mpbs for Upload Minimum*Our healthcare agents must have private, noise free, HIPAA compliant space at home.

Apply Now!

Applicants must reside in the continental U.S.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Application Question(s):

  • Do you have a HIPAA-compliant, noise-free, and private place in your home to work and use your computer?
  • A desktop computer and Internet speed of 60 Mb/Sec download and 15 Mb/Sec upload is required for this position. Are you willing to meet these requirements?
  • Are you bilingual? Other than English, which languages do you speak?
  • What month and year was your last relevant medical appointment scheduling experience?
  • List Electronic Medical Records software you have experience using.
  • List the medical specialties you have experience in (Primary Care, Urology, etc)

Education:

  • High school or equivalent (Required)

Experience:

  • Medical office: 2 years (Required)

Work Location: Remote

Job Tags

Hourly pay, Full time, Work at office, Remote work, Shift work, Day shift, Afternoon shift, Monday to Friday,

Similar Jobs

G & P Trucking Company Inc.

Class A CDL Owner Operator Driver Opportunity! Job at G & P Trucking Company Inc.

 ...Owner Operator Driver Opportunity!The freight and income stream to boost your business. Partner with G&P. Sign on as a G&P independent contractor and you'll enjoy all the advantages of partnering with a solid company that can offer you steady freight and round-the-... 

Elevate Home Services

Outbound Call Center Representative Job at Elevate Home Services

 ...and motivated by turning conversations into opportunities? Elevate Home Services is looking for an Outbound Call Center Representative...  ...8$20/hour + potential bonus opportunities Location: Remote (work from home) Focus: Outbound calls and lead generation Environment... 

Vensure Employer Solutions

AVP of Internal HR, Communities of Excellence - AZ - On Site Job at Vensure Employer Solutions

 ...-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer...  ...request for hire/request for offer process, the I-9 and global mobility programs, etc. Perform other duties as assigned Knowledge... 

Sika

EHS Manager Job at Sika

 ...goal-oriented and driven towards continuous improvement. Specific Responsibilities: Environmental, Health & Safety Program management: Act as the authority in all areas of Environmental, Health & Safety, ergonomics, and industrial hygiene. Keep Management apprised... 

University of Pennsylvania

Research Associate Anaerobic Microbiology & Gut Microbiome Analysised Position Job at University of Pennsylvania

 ...additional duties as assigned by the PI. Qualifications Master's degree (or higher) in Microbiology, Molecular Biology, Biochemistry, Animal Science, Analytical Chemistry, or related discipline. Hands-on experience with anaerobic microbiology techniques strongly...