Hotel Front Desk Receptionist Job at Everhome Suites Somerset - South Brunswick, Franklin, Somerset County, NJ

UW5lVmJTWHdXT3hKL1pvSC9YYllnZ3NTaFE9PQ==
  • Everhome Suites Somerset - South Brunswick
  • Franklin, Somerset County, NJ

Job Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities:

  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Mitigate customer complaints as needed
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Qualifications:
  • Well-versed in taking telephone calls and handling stressful situations
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Working knowledge of Microsoft Office and reservation management systems
  • High school diploma, GED, or equivalent
About Company: At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Job Tags

Work at office,

Similar Jobs

Pittsburgh Cultural Trust

Art Handler, Part Time Job at Pittsburgh Cultural Trust

 ...under the supervision of the Manager of Gallery Facilities & Public Art, the part time art handler works on all physical aspects of...  .... Essential Functions : Main job responsibilities : Assists with the installation and deinstallation of exhibitions and public... 

Freshpoint

CDL A Local Delivery Truck Driver Job at Freshpoint

 ...New Career with FreshPoint Nashville, A Sysco Company.CDL A Box Truck Delivery Driver positions delivering produce locallyTouch Freight...  ...ServiceEarly Morning Shift StartingWork-Life Balance daily work has you home in time for dinnerBase pay plus incentivesPaid... 

Athra Systems

Hybrid Medical Scribe/Office Assistant Job at Athra Systems

 ...are seeking an experienced, detail-oriented, and dependable Medical Scribe to join our team at a leading Behavioral Health Hospital in Belton...  ..., psychology, or a related field preferred. Prior experience as a medical scribe or in a medical or behavioral health setting... 

jobgether

Technical Recruiter - REMOTE Job at jobgether

 ...We are currently looking for a Technical Recruiter. In this role, you will be an essential...  ...our brand and reducing time-to-hire. This remote opportunity also offers the flexibility...  ...dashboard with KPIs and report to the executive team. Manage the recruiting pipeline... 

VDart Inc

Front End React JS Developer Job at VDart Inc

 ...Position: React JS Developer Location: San Leandro (Hybrid), CA (In Person Interview) Contract Job Description Strong hands-on experience with React.js Experience with Redux or similar state management libraries Solid understanding and hands...