Job Description

Aloha mai! Mahalo for your interest in Kamehameha Schools. If you are looking for an opportunity to utilize your skills and talents and grow in your profession, while serving and strengthening our Native Hawaiian community, we would love to have you join our ʻohana!* ***3+ years of experience supporting or implementing ERP systems**** ***Experience with ERP configuration, system administration, module integration development & support**** ***Oracle Cloud Fusion with Finance domain business knowledge highly preferred**** ***Workday Cloud with HR and Payroll domain business knowledge**** ***Strong analytical skills and excellent customer relationship/support abilities**** ***Full-time, hybrid position based at our Kawaiaha‘o Plaza location**** ***Targeted salary range:*** ***$117,400 - $150,000**,** depending on experience level**** Ensure compliance with organization’s information technology (IT) controls, including separation of duties, proper approvals, and documentation for critical business processes.* Support ERP system security configuration issues and errors in coordination with the vendor.* Maintain security configuration changes while ensuring adherence to internal IT control requirements.* Applies established policies for security, change management, and application lifecycle governance.* Support internal and external audits, handle routine security tasks, including user access, setup, and administration.* Collaborate with cross-functional teams to analyze requirements and design, develop, and implement ERP system enhancements.* Serve as a technical resource throughout the development lifecycle, along with post-deployment support and maintenance.* Troubleshoot and resolve technical issues related to top-tier critical applications through root cause analysis, research, and program debugging to resolve and support business units.* Configure, customize, install and enhance system functionalities based on business requirements.* Support system maintenance, upgrades, enhancements, and integrations with other major systems and domain experts.* Troubleshoot and resolve integration errors and issues, ensuring minimal system disruption and continuous data synchronization between ERP and external applications.* Partner with the Enterprise Integrations team to define integration requirements, design solutions, and establish testing approaches for new integrations or updates to existing ones.* Develop new integrations for top-tier critical applications to support business units, their processes, capabilities, and toolsets.* Recommend and design integration changes to improve operational efficiency, streamline processes, and reduce costs across systems and workflows.* Partner with functional teams to understand day-to-day processes and monitor operational process gaps for continuous improvement and risk mitigation.* Execute operational and project-related change requests and resolve incidents independently or in collaboration with cross-functional teams.* Engage with stakeholders to gather requirements and provide insights.* Maintain up-to-date documentation of system changes and perform system testing and performance tuning to ensure optimal functionality.* Engage in system user groups and community forums to identify potential issues and improvement opportunities.* Manage top-tier critical applications, addressing defect fixes, patches, and application enhancements based on business unit priorities.* Continuously monitor developments in emerging technologies, including AI and machine learning trends, to inform and enhance ERP solutions.* Bachelor’s Degree in Information Technology Management Information Systems or a related area.* Minimum 3 years of general major/business-critical applications support and IT experience.* Experience with supporting complex technical systems.* Working knowledge of integration technologies, capabilities, and developing/testing efforts.* Ability to learn new technology and concepts quickly with excellent analytical/technical aptitude.* Excellent analytical and problem-solving skills, with the ability to work both independently and collaboratively.* Ability to manage multiple tasks and prioritize effectively in a dynamic, fast-paced environment.* Experience contributing to projects and managing assigned tasks.* Objective-oriented with dedication and commitment to job duties.* Strong verbal and written communication skills.* Highly motivated individual with good customer relationship & support skills.* Demonstrates a high level of integrity in handling confidential information.* Proven ability to adapt to shifting priorities, technologies, techniques and timelines.* In-depth knowledge of Microsoft SQL, Oracle PL/SQL, XML, and BI tools.* Proficient with Microsoft 365* Minimum 1 year of experience supporting or implementing enterprise applications or systems, end user support, troubleshooting analysis or technical equivalent experience.* Familiar with Workday or PeopleSoft Experience, supporting users, configurations, integration technologies, and application security concepts.* Well-versed in Oracle Fusion ERP, EPM, OIC implementation and integration.* Experience with SQL Server Database Development concepts - T-SQL, MS SQL Profiler, SSIS packages, etc.* Experience with Oracle BI Publisher, Workday Custom Reports, Power BI, Tableau or related BI toolset.* Experience with project management, business analysis, and development and testing methodologies.* Knowledge of enterprise technology systems and concepts that support business goals and strategic initiatives.* Experience working with a remote consulting team(s).* Frequently sits, perform desk-based computer tasks and grasp light or fine manipulation, talk or hear.* Occasionally stand and/or walk, write by hand, and lift and/or carry, push and/or pull objects that weigh up to 10 pounds.* Rarely twist, bend, stoop, squat, kneel, crawl, climb, reach or work above shoulder, or grasp forcefully.Kamehameha Schools offers a dynamic, innovative and collaborative work environment for growth-minded individuals who embrace culture and diversity.Deeply committed to shaping a thriving and vibrant future for Native Hawaiians, Kamehameha Schools aims at finding the right people for the right roles, who bring talent and passion to our mission. Our workforce is comprised of full- and part-time, on-call, and seasonal employees who work in various positions at locations across Hawaiʻi pae ʻāina (group of islands), including three K-12 campuses, 29 preschools, and other regional and support offices. #J-18808-Ljbffr

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