Are you passionate about customer satisfaction and building long-term customer relationships? This Florida-based, fast-growing software company dedicated to helping small and mid-sized businesses streamline operations and drive growth through quote and proposal software is looking for a Customer Success Manager who will play a key role in delivering exceptional service to QuoteWerks customers. This is an on-site position located in Orlando, FL.
We’ll Provide:
Robust benefits package including health insurance, dental, vision, 401K, PTO, and holidays
Salary range of $45,000 - $60,000, plus quarterly bonus opportunities
A set schedule of 8:45am-5:15pm to help promote work/life balance
Small team, big impact - your work will directly shape the customer experience and company growth
Collaborative, supportive culture where your voice matters
Opportunities for continued growth and learning
What You’ll Do:
Serve as the first point of contact for all product, feature, and account questions from existing customers via phone and email
Maintain strong, long-lasting customer relationships
Ensure customers’ needs are understood and satisfied
Create sales quotes and detailed proposals
Own the onboarding process, ensuring each customer launches successfully and adopts key features quickly
Interact with our reseller partner channel
Collaborate with internal teams to execute projects and campaigns
Provide product demonstrations
Increase sales and secure renewals by demonstrating the value of QuoteWerks solutions and building strong relationships with customers
Monitor customer health metrics and proactively identify at-risk accounts, developing and executing retention strategies
Skills You’ll Need:
2–5 years of customer-focused office experience in a B2B environment, including customer service, account management, or similar roles (technology or software experience a plus)
Experience managing client accounts
Comfortable making outbound phone calls
Strong verbal and written communication skills
Excellent organizational and time management skills
Positive and outgoing disposition
Familiarity with CRM or accounting software is a plus
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here:...you could be one of them. About the Role: The Ferrero Innovation Center stands for breakthrough innovation in the world of bakery, cookies and healthier snacks such including energy and proteins bars. Its a laboratory in which new products are invented, baked...
...inclined, self-motivated, and have the ability to motivate others, this might be just the job for you! RESPONSIBILITIES * Lead Engineer in administering programs involving electrical, mechanical and general construction, repair and maintenance of existing facilities...
...Now Hiring for the 25/26 School Year! Seeking a Certified, Experienced History & Civics Teacher About Naples Classical Academy: A Tuition-Free Public Charter Classical School. Naples Classical Academy is a Hillsdale College Member School. NCA's mission is to...
Job Title: Technical Editor and Writer 3Job DescriptionWe offer incredible opportunities to work on revolutionary systems that impact people's lives worldwide and for generations to come. Our pioneering spirit has placed us at the forefront of many technological advancements...
Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical...