Job Description

Do you LOVE coffee? Do you love creating a welcoming environment through food? This job is for you!

Here at Clover, we take our coffee very seriously. That is why if you’ve ever been to a Clover restaurant you will most-likely smell the freshly-brewed George Howell coffee or see the shiny Pour-Over cones as soon as you step in. At our coffee bar/station, not only do we make beautiful drinks, but we make our own unique coffee syrups (Lavender, Mexican Chocolate, Orange Rind, etc.), and sell various bags of George Howell coffee beans!

In this role, you will create an open, welcoming atmosphere centered around food by drawing in customers with Clover storytelling. The ideal candidate will excel at working in a fast-paced restaurant environment and will be responsible for providing a premier experience to customers, building a sense of community within their restaurant, and collecting feedback from customers that will help Clover become a better place.

Our Barista should be a huge fan of Clover and coffee, loves food and sharing it with others, has excellent communications skills, and is a team-player with a strong work-ethic. This posting is for a Barista role at our CloverHSC location at 1 Oxford Street Cambridge, MA.

Some of the Barista Duties will look like...

• Engaging one-on-one with customers through order-taking.
• Baking treats and pastries each morning (Mmm...freshly baked cookies!)
• Ability to create current and new syrup flavors.
• Working with their manager to build sales and improve customer experience.
• Collecting and responding to customer feedback weekly.
• Maintaining retail inventory, tracking sales, and assisting in merchandising.
• Advertising Clover news (partnerships, seasonal foods, etc.) through word of mouth, signage.

Human Resources department may invite you to participate in a Practical Interview. This gives you the opportunity to interview us. Applicants experience the job hands on, get to know the staff and gain a better understand Clover culture. Additionally, we use the face-to-face interaction as an opportunity to get to know you better.

Requirements

As a Barista you are required to:

• Experience in a customer-facing role.
• Excellent communications skills
• A passion for coffee and food, as well as a willingness to work hard
• A basic understanding of tone, voice, aesthetics, brand, and storytelling
• The ability to thrive in a self-directed, fast-paced, startup environment
• The ability to stand for prolonged periods of time, and repeated walking, bending, stretching, and occasional lifting (up to 50lbs), with or without reasonable accommodation
• Able to work a varied schedule that includes nights and weekends

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other roles.

Clover Food Lab is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Benefits

Some of the perks of working at Clover!

• Full health, vision and dental benefits available to full-time benefit-eligible staff
• Generous discounts on Clover meals, apparel, take-home mealboxes, and an array of local food items sold in our stores
• Accommodating to schedules; part-time and full-time opportunities
• A fun and welcoming work environment with supportive management
• $300 referral bonus when you refer a friend to Clover!
• Opportunity to build a meaningful career - lots of room to grow!
• Free Knife Skills 101, 102, 103 classes (custom knife when you pass 102)
• Free cooking classes (pickling, soup-making, hot sauce making)
• Opportunities to attend food sourcing trips to coffee roasters, farmers, cheese-makers, etc.
• Opportunities to attend food development meetings, contribute ideas/recipes to the menu

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