Job Description

Hi,

Hope! you are doing well.

This is Arshiya Tabassum with Cuboid IT Solutions and currently, I am looking for an Acqueon Dialer Product Owner for our client . Please see the job details below and let me know if you would be interested in this role. If interested, please send me a copy of your resume, your contact details, your availability, and a good time to connect with you.

Role : Acqueon Dialer Product Owner

Location : Remote

Duration : Contract

Experience : 12+ years MUST

Mandatory :

Acqueon Dialer platform experience

Twilio integration or communication platform experience

Healthcare industry background

Seeking a seasoned Product Owner with a strong background in Customer Service and proven expertise in auto-dialer campaign management. The ideal candidate will lead initiatives independently, collaborate effectively within an Agile Scrum team, and drive cross-functional alignment to ensure the seamless execution of dialer campaigns.

Key Responsibilities

Lead product ownership for the Acqueon Dialer platform, ensuring optimal campaign performance and compliance.

Partner with business stakeholders across Marketing, Call Center Operations, Sales, Compliance, and IT to define and deliver campaign strategies and enhancements.

Gather and document business requirements, translate them into actionable user stories, and manage a well-prioritized product backlog.

Collaborate closely with developers and QA teams to ensure features are developed, tested, and deployed according to specifications and sprint goals.

Conduct and oversee UAT sessions with business partners to validate new functionality.

Provide production support for incident resolution and defect management.

Create and deliver professional presentation decks to communicate new or enhanced capabilities to business stakeholders.

Leverage data to tell a clear, compelling story and support informed decision-making.

Qualifications

Extensive experience in Customer Service environments, with hands-on experience in dialer operations.

Strong understanding of Agile methodologies, including sprint planning, backlog grooming, and cross-functional collaboration.

Excellent written and verbal communication skills, with the ability to influence and engage across all levels of the organization.

SEND ME YOUR RESUME TO SCHEDULE YOUR INTERVIEW

Name:

Phone number:

Visa status:

Email id:

Last 4 digits of SSN:

Current location:

Willing to relocate:

Reason for change :

Availability/Notice:

Highest Educational qualification with Year of Passing and Institute:

Overall years:

Linked in:

Regards,

Arshiya

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